1. Acceptance of Terms

By accessing and using the website of Done Right Mobile Solutions LLC ("Company", "we", "us", or "our"), you agree to be bound by these Terms and Conditions and all applicable laws. If you do not agree with these terms, you should not use our website or services.

2. Use of Website

Our website is intended to provide information about our services and facilitate communication with clients. You agree to use the website for lawful purposes only.

3. Service Communication & Text Messaging

Although we do not collect your phone number directly through our website, you may engage with our team or partners via phone or SMS during service requests.

By providing your phone number to a team member, dispatcher, or technician, you consent to receive text messages (SMS) regarding your service request, including:

• Appointment confirmations or updates
• Location or status updates from dispatchers
• Technician ETA notifications
• Post-service follow-up messages

These messages may be sent manually or through our service coordination partners, including GBPN. Message and data rates may apply depending on your mobile carrier.

Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message. Please note that opting out may limit our ability to communicate regarding urgent service updates.

4. No Third-Party Sharing of Data

We do not sell or share your personal information, including your phone number, with third-party marketers. All information is used solely to facilitate services provided by Done Right Mobile Solutions LLC or our authorized vendors.

5. Modifications

We reserve the right to update these Terms and Conditions at any time without notice. Updates will be posted on this page and are effective immediately.

1. Overview

Done Right Mobile Solutions LLC ("Company", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our services or website.

2. Information We Collect

We do not collect personal information directly through our website such as names or phone numbers. However, in the course of doing business, especially during service coordination, you may provide personal information including your phone number, name, location, or vehicle details to our team, dispatchers, or affiliated technicians.

3. How We Use Your Information

Information you provide may be used to:

• Coordinate and manage emergency roadside services
• Send service updates and status notifications via call or text
• Follow up after service to ensure satisfaction
• Improve our service offerings and response times

4. Text Messaging Consent

By providing your phone number during a service interaction, you consent to receive SMS communications from Done Right Mobile Solutions LLC or our service partners (including GBPN) for purposes related to:

• Service confirmations and updates
• Dispatch coordination or technician arrival alerts
• Service follow-up and support

Message and data rates may apply. You may opt out at any time by replying STOP to any text message. Opting out may affect our ability to provide real-time updates related to your service.

5. Data Sharing

We do not sell or rent your personal information. Information is shared only with trusted vendors or technicians involved in the coordination and delivery of your service. These partners are required to protect your data and use it solely for service delivery purposes.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of data transmission or storage is completely secure.

7. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date. Your continued use of our services after any changes indicates your agreement to the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
Phone: (844) 741-9566
Email: hwoods@donerightmobilesolutions.com